Robinder Singh is a dynamic operations leader with over 17 years of diverse experience in driving growth and operational excellence in India’s food and beverage sector. As COO of Paradise Biryani, he leads operations, marketing, business development, and customer experience initiatives across a multi-city footprint. He is passionate about leveraging technology to enhance customer journeys, improve service quality, and boost brand reputation. Robinder specializes in scaling store portfolios, launching new markets, and transforming business models with a customer-centric approach. His leadership has resulted in significant improvements in brand ratings, customer loyalty, and online reputation through data-driven quality initiatives and consumer insights. His proven expertise in strategic planning, operational innovation, and team leadership positions him as a forward-thinking leader shaping India’s foodservice landscape.