15th INDIA FOOD FORUM
7th – 8th December 2022
Indian Food & Grocery Retail Market: Macro Trends & Directions
Food retailing has transformed from what it was in the Pre-Covid Era. How are retailers looking to scale, evolve and
address the new challenges in building profitable business models fit for the new consumer landscape? What boxes
do they need to tick to achieve retailing excellence? This session also studies the emerging business models in grocery and CPG: The next generation of grocery retail has taken off in India with a slew of new entrants selling food
and consumables out of hyper-local pick rooms/ dark stores. These new grocery delivery models change consumers’
expectations of convenience and speed, causing all players in a market to respond
Brands and retailers are innovating with formats, distribution, product innovation and new category development
to widen consumer reach, boost consumption and are also creating occasions and reasons for consumers to expand
their cuisine curiosity and experimentation. On the other side, eB2B enablers are creating highways for inclusive
growth – connecting millions of neighbourhood traders, grocers to food and FMCG companies across the country.
If brands and retailers are looking toward the future and want to ensure that their business continues to thrive in the
coming decades, they need to craft meaningful strategies for retail outreach, marketing and customer engagement.
How can they unite the stakeholders with disparate motivations to deliver outstanding results and create memorable and relevant experiences for both existing and new customers? On the supply chain side, What are the emerging
models – comparing grocery fulfillment models from in-store picking to dark stores and robotics.
Without the right strategy, investing in technology and digital transformation can feel like a bottomless pit for investment. The big question then is, where to prioritise technology innovation and investment and how to balance
investing in technology and digital capabilities while protecting the bottomlines? Discover first-hand, unique insights on how to implement successful digital strategies: Showcasing the most innovative tech across marketing,
personalization, fulfillment and more
- Health, wellness & nutrition
- Plant based, value-added, organic, vegan, etc
Inflation is eroding our purchasing power, so how do FMCG brands and retailers maintain their value proposition during an inflationary period? What tactics will help them protect their margins and stay competitive? And how can they increase shopper loyalty with marketing initiatives that show shoppers you're on their side as prices rise? Can enhanced private label focus ensure healthier bottomlines in the long run? What are the essential metrics, processes and practices that create a culture of profitability for a food retailer?
Do brands and retailers now look at sustainability – once considered a fleeting consumer trend – as a strategic priority? What are the challenges and opportunities related to integrating sustainability into business strategy and operations? How can retail stakeholders align their business strategies with the values of their customers to drive growth, now that customers are voting with their wallets?
How will consumers interact with stores (physical, virtual, hybrid) in the future? How can stores create appealing themes and events that appeal to the Millennials and Gen Z, a group undeniably “obsessed with experiences over products” and engage with shoppers through the right strategies and by driving shopper engagement all along the path to purchase across different formats?
Not only are regional and independent retailers helping to build reliable local retail ecosystems in small-town India, their initiative also stands out for its potential to generate local employment opportunities, create space for local companies to exhibit their products, and promote local entrepreneurship. Some remarkable success stories from small-town India.
15th INDIA FOOD FORUM
7th – 8th December 2022
09:00 – 09:30 : BREAKFAST MEET
Participants:
Food & FMCG Brands
Food & FMCG retailers
09.30 – 10.00 : FOOD & GROCERY INSIGHTS – BALL ROOM
09.30 – 09:45 INDIAN FOOD & GROCERY RETAIL MARKET: MACRO TRENDS & DIRECTIONS
WHAT CONSUMERS WANT ?
Snapshot of Online Behavior of consumers of the largest e Grocer in the country with
operations in 60+ cities
By Kishore Kumar
Head – Intelligence and bb accelerate, Big Basket
09:45 – 11.10 : ROUNDTABLE WITH FOOD & GROCERY BRANDS & RETAILERS & PRE INAUGURAL KEYNOTES – BALL ROOM
09:45 – 10:50: CREATING A WIN-WIN DYNAMIC FOR A MORE PRODUCTIVE AND TRANSPARENT RETAILER-BRAND RELATIONSHIP
Brand manufacturers help retailers drive a range of products and partnership between retailers-brands and how can such relationships bring benefits that meet the needs of the largest groups of customers while the latter help to showcase the brands’ strengths via their products on the shop shelf. How important it is to create a unique dynamism for customers on the retail shelf by way of innovation, price, promotions, and quality competition?
Discussion to cover Key Categories:
# Staples # Processed Food, Savories, Beverages & Confectionery # Frozen & Ready to Eat # Meat, Fish & Live Stocks # Multicultural / Gourmet and Global Foods # Grocery – Non Food
MODERATORS :
Vallabh Saudagar, SVP & Group Business Head (FMCG & DBFE) Reliance Retail
Kabir Gossain, GM – Customer and Shopper Marketing, Unilever
| Retailers Panel | Brands Panel |
Abhijeet Patole, National Category Manager Int. F&B, Food Hall Abhinav Garg, GM – F&B, The New Shop Anil Kankariya, Founder, Navjeevan Plus Azim Mohammad, MD, Metto Supermarket Dayanand Naykodi, Purchase Head, R K Bazar Hiranmoy Chatterjee, Head of Retail Sales & Operations, Arambagh Kirit Maganlal, Founder & CEO, Magsons Group, Goa Koti Reddy, Head – Buying & Merchandising, Ratnadeep Super Market Lily Vincent, Head Merchandising, Natures Basket Manu Bansal, Business Head – Staples, Reliance Retail Mohit K Jain, Director, Goodwill Supermarket Musthafa Vazhat, MD, Daymart Group Nadeem Jafri, Founder & Chief Mentor, Hearty Mart, Ahmedabad Nilesh (Rohit) Manohar Bhojwani, Jaylaxmi Supermarkets, Shirpur Rajesh Agarwal, CFO, Ghanshyam Supermarkets Sravankumar Reddy, GM, Q-Mart, Hyderabad Vidisha Chandra Tikku, Head – Marketing & Digital, Le Marche
| Aanchal Gambhir, Director, BLG International Hing Aditya Mittal, Sr Asso. Director, Head Modern Trade, Kellogg Aditya P Tripathi, Founder, Cold Love Ice Cream Amitabbh Singh, Sr VP , Patanjali Ayurveda Dr. Rupali Ambegaonkar, CEO, Tea Culture of the World Gaurav Gambhir, MD, Shubh Foods Nikunj Vora, Founder & CEO, Mapro Foods Phoebe Dami-Asolo, Director Franchise, Coca-Cola India Preetam Patnaik, Head Consumer Marketing, CCL Rahul Khandelwal , Asso. VP – Organised Trade, Godrej Consumer Products Saptarshi Lahiry, Director-Trade Sales, Abbott Nutrition Int. (India) Shaishav Mittal, Founder & CEO, Lovely Bake Studio Siddartha Juneja, Head – Omni Channel, Mondelez Smerth Khanna, Business Head – eCommerce & Modern Trade · Dabur India Sudeep Goenka, Director, Goldiee Group Vipul Mathur, VP, eCommerce & Modern Trade, Hindustan Unilever Vivek Jain, VP & Head- Modern Trade – Tata Consumer Products |
10:50 – 11:00 : Keynote – 6 C's: Customers, Communications, Conversations, Commerce, Customer Support and Customer Satisfaction
Keynote – Vinay Bhartia, Country Manager – India, MessageBird
11.00 – 11:55 : PLENARY SESSION – BALL ROOM
11:00 – 11:10: Keynote – FUTURE READY FOOD INDUSTRY
Abhijit Dutta , Managing Director, Accenture
11:10 – 11:55 : FUTURE READY FOOD INDUSTRY
Picture a family sitting down at their table 30 years from now! Will they enjoy the same sight and smells of food as we do today or will their version of food be diametrically different from the notion of sustenance we have today. And what could be the driving force for this change? Could it be to feed the explosion of global population, to prevent malnutrition, to fight inequality in access to food, to reverse the effects of global warming, decrease waste, preserve the biodiversity and environment or, all of the above squeezing mankind and food companies to think differently? CPG companies today are embracing innovation, the latest developments in science and technology, to conceive and create modern food while ensuring that food is nourishing, affordable, convenient, and tasty. Could algae, plant-based/ lab-grown meat alternatives, edible cactus burgers, 3D printed food, sonic enhanced meals and more progressive foods be on our menu within the next decade?
Moderator : Bharadwaj Rallabandi, MD, Accenture
Panel
Dr. Bhavna Sharma, India Head- Nutrition Science Dept. ITC
Pavan Singh, GM, Marketing, Amul India
Srikant Subramanian, Sr. GM, Blue Star
Swati Dalal, MD & GM, Abbott Nutrition International – India
Tarun Arora, CEO, Zydus Wellness
11.55 – 12:45 : INAUGURAL SESSION 1 – BALL ROOM
11:55 – 12:00 : CHAIRMAN’S ADDRESS
12:00 – 12:45 : INAUGURAL SESSION 1 : WINNING WAYS TO EXCEL IN FOOD & GROCERY BUSINESS
Consumer incomes increase. Millennial folks become family consumers. And buying & consumption habits change.
As a result newer winners emerge in FMCG, Retail & eTail. Spotting a new winner, indeed being a new winner needs us to answer a few million $ questions:
– what gets bought in an instance & what’s planned?
– which is a bigger opportunity – to premiumise or democratise categories?
– why does she pay a premium for Kaju Katlee but ignores Oats?
– Is omnichannel mere conference speak or a real thing for business to go for?
– to stay or not to stay D2C? To embrace or bypass physical stores?
– what works in which parts of India? Do we need to go national, to succeed?
Which questions to we answer ourselves? Which ones we collaborate for? What boxes do we tick? That, is what this inaugural session with leading practitioners will provoke & help you answer..
Chair :
Damodar Mall, CEO Grocery Retail, Reliance Retail and Chairman India Food Forum
Panel:
Aastha Almast, Founder, The NEW Shop
Hardeep Singh, CEO, 7 – Eleven
Prashant Peres, MD, Kellogg South Asia
Sanjay Singal, COO – Dairy & Beverages, ITC
Srinandan Sundaram, Executive Director – Foods & Refreshment, HUL
Varun Khurana, Founder & CEO, Otipy
12:45 – 13:30 : INAUGURAL SESSION 2 – BALL ROOM
12:45 – 13:30 : TAKING INDIA’S CONSUMPTION STORY FORWARD
India’s retail industry is projected to grow at 9% over 2019-2030, from US$ 779 billion in 2019 to US$ 1,407 billion by 2026 and more than US$ 1.8 trillion by 2030. E-Retail has been a boon during the pandemic and the e-retail market is expected to grow to US$ 120-140 billion by FY26, increasing at approximately 25-30% p.a. over the next 5 years.
Food and grocery is the largest segment in the Indian retail sector, having an opportunity worth $570 bn and accounting for 66% of the country’s total retail spend. Organized food and grocery retail market to reach $60 bn by 2025
Despite unprecedented challenges, the India consumption story is still robust.
Globally and in India, Brands and Retailers are leading with innovative platforms, formats, distribution, new category & product development across B2C businesses to disrupt the consumer reach, boost consumption and are also creating occasions and reasons for customers curiosity and experimentation with new offerings across omnichannel, pure play e-retail & traditional brick & mortar channels. On the other side, eB2B enablers are creating highways for inclusive growth – connecting millions of neighbourhood traders, grocers to food and FMCG companies across the country to maximise their reach to the customers, drive consumption and justify increasing marketing expenditures. This session brings leaders in the business to discuss how has been the journey so far, how do they see India’s future consumption journey panning out and what it does it really entail to scale and build profitable business models fit for the ever changing consumer landscape?
Moderator : Sadashiv Nayak
Panel :
Abhishek Gupta, Sr Director, Customer Management Group Coca-Cola India
Harshavardhan Chauhaan, Chief Marketing & Omnichannel Officer, Spencer’s Retail & Natures Basket
Manish Sabnis, Chief Business Officer, Jiomart B2B Grocery
Seshu Kumar, Chief Buying and Merchandising Officer, Big Basket
Vivek Gupta, Head, Food & FMCG, Udaan
Yash Agarwal, Founder, National Mart India & ED, Ratnadeep Retail
13:30 – 14:30 : LUNCH
LUNCH
13:30 – 15:15 : POWAI BALL ROOM – LUNCH MEGA ROUNDTABLE WITH FOOD & GROCERY BRANDS – By Invitation Only
13.30 – 14:00 :NETWORKING LUNCH – FUTURE FORWARD BRANDS
14:00 – 14:15 : INTRO BY : Vallabh Saudagar, SVP & Group Business Head (FMCG & DBFE) Reliance Retail
FELICITATIONS BY Prrasana Shah, Chief Merchandising Officer, Reliance Retail
Intro of the two sets of panellists speaking at the roundtable | |
REGIONAL GEMS TO NATIONAL WINNERS Given India’s food ingredient and cuisine diversity, it is little wonder that this vast market is home to numerous success stories when it comes to both brand creation and retail case studies. We bring together some extraordinary regional food & grocery brands and retailers who are redefining the art and science retail shelves across India, and whose growth stories can serve as powerful masterclasses for both emerging businesses and established enterprises to talk about their Omni-channel strategy.
Alex Thomas, MD, Tierra Food India Ashish Agarwal, MD, Bhikharam Chandmal Dhrumil Karia, Director, Shree Ram Spices Gaurav Parekh, CEO, Crave International Gurjeet Singh, COO, Sarvottam Oils Harsh Jain, Co-Founder, Director & CEO, DNV Food Neha Rao, VP Marketing, Bikaji Prateek Athwani, MD, Lal Sweets T Rajendran, GM, A2B Retail Division, Adyar Ananda Bhavan | STORIES CREATED FOR NEW INDIA The Indian consumer of today is a fast evolving target, with enhanced expectations and lifestyle aspirations. In alignment with these shifts, a new generation of inventors and entrepreneurs is creating entirely new product categories, value-added basics and retail formats that are differentiated, need-specific, convenience-driven and carry immense promise of scale. In this session, we explore how such India’s next-gen food business leaders are appealing to new consumer sensibilities in entirely out-of-the-box ways.
Aditya Bagri, Director, Bagrry’s Aditya Kaji, Co-Founder, Taali Foods Kush Aggarwal, Director, Bikanervala Foods, (Bikano) Vippan G Bajaj, Director, Ghasitaram’s Narendra Goyal, MD, Godhan Masala Foods Rahul Jain, Director, Tulips Rahul Sharma, Director, DMB Sachin Jain, Director, Tatva Health & Wellness (Kesari Saffron) Saurabh Saith, Director & Country Head, Orion Nutritionals Sreejit Nair, COO, Wingreens Varun Gupta, Founder & CEO, Pro Nature Organic Vikas Sharma, Head- Strategic initiatives, Capital Foods Vishal Shah, Founder & MD, Storia |
14:15 – 15:15 : BUILDING AN OMNI-CHANNEL STRATEGY THAT IS COMPLETE AND THOROUGH
An omni-channel footprint is not about discarding physical stores to re-invent digital techniques, but it is an approach that must deliver a consistent brand experience to customers where they may establish relationships that transcend channels. Players who employ an omni-channel strategy are considerably more likely to emerge stronger in the coming years than those who rely solely on contemporary trade or e-commerce. This session with food and FMCG brands discusses – distribution network, branding and promotion, logistics, and delivery and service – the four pillars that supports a Omni-channel strategy that is complete and thorough.
MODERATOR : Swarndeep Singh, MD, LOGIC ERP Solutions
14:30 – 16:00 : BALL ROOM – MEGA ROUNDTABLE WITH PROGRESSIVE GROCERS
14:30 – 15:00 : PRODUCT LAUNCH by GOLDIE MASALE – 5 MINUTES
Brand Launch by ELLA – 5 MINUTES
7 MINUTES INSIGHTS : SUSTAINABLE REFRIGERATION SOLUTIONS FOR COLD CHAIN NEEDS by Aniket Soman, DGM – Key Accounts, Bluestar
PRODUCT LAUNCH & INSIGHTS – Kesari Saffron
15:00 : – 16:00 : THE SUPERMARKETS OF BHARAT
India is a nation of shopkeepers. Modern supermarket chains only contribute to less than 10% of the grocery retail market. The rest is served by the supermarkets or Kiranas who’re closest to the customers in the hinterlands of India. How do the supermarkets of Bharat do what they do and create and develop their customers with changing times?
WELCOME NOTE: Damodar Mall, SuperMarketWala
Lead : Sharad Venkata, Business Head, SmartBazaar
And Chetan Damji, Sangoi, Sarvodaya Supermarket, Mumbai
5 Minutes Insights –FMCG CATEGORY MANAGEMENT IN SEMI-URBAN INDIA.
How do we satisfy the range from the demanding customer.
How do I make profits via Category Management. Profitable shelf
Ganesh Mishra, Director – Category & Merchandising, Elasticrun
Satish N Thaker, Director – FMCG Brand Management, Elasticrun
Retailers across India are faced with tremendous opportunity to grow their business as Customers have started demanding newer and exciting categories due to their reverse migration post Covid.
These customers have decided that they want the same quality and range of FMCG products that they have experienced in their Urban working locations.
Similarly –
Covid has set a reset button among suppliers too, they have started to realize that the shift in demand of their FMCG goods has moved to semi urban cities.
Eg- Customers have started moving from Basic Glucose biscuits to Creams and Cookies consumption and are demanding range among Snacks and Confec.
Similarly, Customers are also tilting towards Brand Mindfulness when consuming FMCG Food ,Personal Care or Homecare products. Eg ,People moving away from local Dishwash Bar to liquids .
The challenge that is posed in such and environment is
- ( For the supplier) How do I make my product available to such markets when the demand is sparse but growing in nature and beat competition?
- ( For the Retailer ) How do I ensure Customer loyalty and satisfy his needs so that he does not go out from my Shop bandwidth.
This presentation talks how e-b2b enablers are helping both to serve the customers.
FELICITITATIONS BY TRRAIN & INDIA FOOD FORUM TO PROGRESSIVE GROCERS
Abhijeet Vijay Saraf, Vaishnavi Supermarket, Parbhani
Amit Hinduja, Mahesh Mega Mart, Parola & Amalner
Anil Agarwal, MD, Ghanshyam Supermarkets, Hyderabad
Anil Kankariya, Founder, Navjeevan Plus
Ankit Santosh Didwaniya, Didwaniya Superbazar, Khamgaon
Bhavin, Rambhia, Rambhias Super Store Ltd, Malad/Mumbai
Chandrakant Sante, MyMart, Kalyan
Chetan Karnawat, RK Mart
Chetan Tatia, Anand Super Shoppe, Chopda
Darshan Gala, Apna Bhandar Supermarket, Thane
Darshan N Dhadiwal, Goodwill Supermarkets, Nashik
Gaurav Khivsara, Sunil Super Shop, Dhule
Girish Ahuja, Kaka Pantry, Akola
Girish Relwani, Kishore Shopping Malls, Raipur
Gopal Sharma, Gopal Super Bazar, Akola
Gulshan, Kripalani, Gurukripa Supermarket, Akola
Haresh, Bhanushali, Momaiya Low Price, Virar
Kanji Boricha, Shah Vinodkumar Kanji, Mumbai
Kunal Bhanushali, MLP Dhanya Bazar, Virar
Kunal Dangi, Vinod Megamart, Jamner
Kushal Rajesh Panaliya, VM Mart, Amravati
Mahendra Ramnath Rao Gadhe, Adarsh Mart, Beed
Manohar Laghane, Partner, Devgiri Supermarket, Aurangabad and Waluj
Mayur Nitin Kankaria, Kankaria Supermarkets, Nashik
Modi Prashant N, Shree Paras Super Market, Malegaon
Mohammad Rafiq Parmar, Labbaik Store
Paras Nagda, Highway Society Stores, Mumbai
Piyush Gala, Milan Super Shoppe, Mumbai
Pravin Bhai, Sona Super Shop, Dhule
Pravin Gada, Kirana Ghar
Punjalal Anavadia, Rex General Store
Robin Bhagat, Siddheshwar Super Shop, Dhule
Sagar Sunil Shirore, Hari Om Super Market, Kalwan
Sagar Wadmare, Deepsagar Kirana And General Stores, Thane
Samarth Vijay Sharma, Jai Bole Super Bazar, Akola
Sandeep Kanhaiyalal Sukhwani, Jaylaxmi Supermarket, Shirpur
Satish Balwant Ner, Sany Super Bajar, Namur
Shantilal Premji Shah, Pappilon Super Mart
Sujay S Abbad, Shree Mahavir Supermarket, Lasalgaon
Swapnil, Bhika Ganpat Supermarket, Satana
Tushar Gala, Tushar Stores, Thane
Tushar Kothari, Quality House Super Market, Buldana
16:00 – 18:00 : BALL ROOM
16:00 – 16:10 : PRODUCT LAUNCH by LIFESPICE
16:10 – 16:55 : FOOD & WELLBEING – SIFTING MYTH FROM REALITY
There is so much advice floating around on what to eat (And what not to eat), that it can be hard to sift out the truth.
We ask five professionals to help us break down common misconceptions about healthy eating, good food and wellbeing and in the process shed light on common practices in the industry.
Moderator – Ramaswamy Venkatachalam, Co-Promoter, Lifespice India
Panel :
Chef Harpal Singh Sokhi, Director, Turban Tadka Hospitality
Pranay Jham, Co-Founder, ACTIVeat
Ruby Sound, Dietitian & Nutritionist and Secretary, Indian Dietetic Association)
Sachin Agarwal, COO, Natures Basket
Tarun Khurana, Co-Founding Partner & Patent Attorney, Khurana & Khurana
Ganeshan Varadarajan, Founder, Lifespice India
16:55 – 17:00 : PRODUCT LAUNCH by HAPPILO – 5 MINUTES
By Vikas D Nahar, Founder & CEO, Happilo
17:00 – 17:05 : DABUR VEDIC TEA LAUNCH
17:05 – 18:00 : ENVISIONING SUPERMARKETS OF THE FUTURE
How will consumers interact with stores (physical, virtual, hybrid) in the future? How can stores create appealing themes and events that appeal to the Millennials and Gen Z, a group undeniably “obsessed with experiences over products” and engage with shoppers through the right strategies and by driving shopper engagement all along the path to purchase across different formats?
Moderators :
Uday Varma, Director- Products, Trent Hypermarket
Iffat Jahan, Director, Metto Supermarket
PANEL:
Anil Agarwal, MD, Ghanshyam Supermarkets, Hyderabad
Anil Menon, CTO, LULU Hyermarket
Shankarajagi, Head – Channel Partner Management, (In & Out), BPCL
Chetan Damji, Sangoi, Sarvodaya Supermarket, Mumbai
Dr. Rahulkumar Varma Bhupathiraju, ED, Q-Mart Retail
Girish Relwani, Kishore Shopping Malls, Chattisgarh
Manoj Dumbre, MD, RK Bazar, Maharastra
Nadeem Jafri, Founder & Chief Mentor, Hearty Mart, Gujarat
Vazhat Musthafa, MD, Daymart Group, Kerala
Vikas D Nahar, Founder & CEO, Happilo
PBFIA MEMBERS MEET – MEETING ROOM 1
MEMEMBERS MEET OF PLANT BASED FOODS INDUSTRY ASSOCIATION WITH RETAILERS
Lead : Sanjay Sethi, Executive Director, Plant Based Foods Industry Association
PARELLEL MEET – POWAI BALL ROOM
17:30 – 18:30 Sun DOWNER/WINE AND CHEESE SESSION
Hosted By Message Bird –
by invitation only
15:15 – 17:30 : JURY PRESENTATIONS – POWAI BALL ROOM BRAND RETAILERS SUCCESS STORIES
Retailers and brands make joint presentations to the jury – success stories of collaboration in building new consumption/ product categories or
transforming a traditional category with innovation.
3 Minutes AV – showcasing concept, execution and results – followed by interaction with JURY and Audience.
On Ground Jury:
Abhijit Das, Director – Retail, Multiplier Brand Solutions
Dhiren Kanwar, Founder, Zaad Venture
Subhendu Roy, Partner, Kearney
Narayan KS, Food Industry Expert
Nandini Kelkar, VP – Customer Analytics, Frost & Sullivan (MEASA)
BRAND | Retailer | Brand Presenter | Retailer Presenter |
B Natural | Reliance Retail | Apal, Brand Manager, ITC Foods |
|
Bikano | Smart Bazaar | Ajay Kochar Brand Manager, Bikano | Ganesh Dare, Sr. Category Manager, Reliance SMART |
Coca Cola | Le Marche | Akash Kumar, Associate Manager, Coca Cola | Vidisha Chandra, AGM- Marketing and Digital, Le Marche |
Coca-Cola | Jiomart Partner | Harish Iyer, Customer/Commercial Manager, Coca-Cola | Rajiv Dubey, Business Head – Beverages, JioMart Partner |
Cornitos | Smart Bazaar | Mayur Sharma, Sales Manager-MT, Cornitos | Johnson John ,AVP & Category Head, Reliance Retail |
DOODH MISTHAN BHANDAR (DMB | SMART Super Store | Rahul Sharma, Director, DMB | Bhanu Pratap Singh, National Head – Regional Brands, Reliance Retail |
Godrej Consumer Product | Reliance SMART | Harsh Vajani, KAM, Godrej Consumer Limited | Dharmendra Asher, GM, Reliance Retail |
Gulab Minar Spices | Jiomart | Pankaj Kumar Singh, BDM, Minar Spices |
|
Gulabs | Nature’s Basket | Ruchika Gupta, Business Head, Gulabs |
|
Hellmann’s Mayonnaise | Spencer’s | Urvi Nerurkar, KAM, Unilever | Anand Ghosh, Deputy GM, Spencer’s |
Horlicks Diabetes Plus LOGO | Aollo Pharmacies | Akash Das Gupta, National KAM, Unilever | Sohel Khwaja, Operations Head – GM, Apollo Pharmacy |
Kellogg’s | Reliance Retail | Suresh Tolani, National KAM, Kellogg’s | Raj Kumar Patel, Category Manager, Reliance Retail |
Kesari Saffron | Reliance Retail | Sachin V Jain, MD, Tatva Health and Wellness | Adesh Kumar, Category HManager – Staples, Reliance Retail |
Kissan Hellmann’s Portfolio Drive | Reliance Retail | Dhairya Aggarwal, Unilever | Ravi Shankar, Category Manager, Reliance Retail |
Mondelez | Freshpik | Prachi Sharma, Brand Manager, Mondelez | Aditya Saraswat, AVP – Head Operations – Reliance Premium Grocery |
Nivea | Smart Bazaar | Rohan Patne, National Key Accounts Manager, Nivea | Alok, Category Manager, Reliance Retail |
Organic Tattva | Reliance Retail |
| Adesh Kumar, Category Manager Staples, Reliance |
ORION | Smart Bazaar | Nishant Singh, Head Modern Trade, ORION | Bhavin Gada, AGM- Category Manager, Reliance |
Parle | Reliance Retail | Nilesh Singh, Senior Key Account Manager, Parle | Ketan Dhuvad, Senior Category Manager, Reliance Retail |
Pro Nature Organic | Shri Kannan Dept. Stores, Coimbatore | Varun Gupta, Founder & CEO, Pro Nature Organic | Adesh Kumar, AGM – Spices & Organic, Shri Kannan Dept. Stores, Coimbatore |
Punjabi Ghasitaram Halwai | Smart Bazaar | Kunal Bajaj, Director, Punjabi Ghasitaram Halwai | Manjistha Roy, Sr Category Manager, Wellness Forever |
Real Fruit Power Masala Juice | Reliance Retail | Gupta Gaurav, National KAM, Dabur | Mandar Shinde, Sr. Category Manager, Reliance Retail |
Red Label Natural Care | More | Abhishek Harsh, KAM, Unilever | Chintan Mehta, Category Manager, MORE |
Tata Soulfull Masala Oats+ | Reliance Retail | Makarand Konher, KAM ( Foods), TATA Consumer Products | Anand Singh Category Manager (Breakfast), Reliance Retail |
Tata Tea Gold | Reliance Retail | Akash Singh, KAM ( Bev) – TATA Consumer Products | Gaurav Bhola, Sr. Category Manager ( Tea & Coffee), Reliance Retail |
The Whole Truth | Nature’s Basket | Aman Agrawal, Retail Head, The Whole Truth Foods | Kaushik Ramchandran, Head – Marketing, Nature’s Basket |
Wingreens | Reliance Retail | Swarnim Saxena, Head- Modern Trade, Wingreens | Zubin Nowrojee, Category Head- Processed Foods, Reliance Retail |
GRAND FINALE – BALL ROOM
18:00 – 18:05 : WIN IN WINGREENS By Pawan Sarda Group CMO & Head of D2C- Wingreens
18:05 – 19:00 : Grand Finale : BRAND RETAILERS SUCCESS STORIES
10 Finalists of most outstanding ‘BRAND RETAILERS SUCCESS STORIES’ make 3 minutes presentation at the grand finale and the best ones go to win the most coveted titles at the Coca-Cola Golden Soon Awards
Anchors : Damodar Mall, CEO Grocery Retail, Reliance Retail and Chairman India Food Forum
Anju Srivastava, Founder, Wingreens World
19:00 onwards: 15th Annual Coca – Cola Golden Spoon Awards
An exciting celebration featuring India’s most prestigious recognitions for excellence in
food & grocery retail with Live entertainment, cocktails and dinner.
Note: Agenda Session Titles, brief, speakers, dates and timings are subject to change
Go to Day 2 Agenda for India Food Service Forum Program >>>>>>>
Breakfast Meet FOOD SERVICE INSIGHTS : ONLINE FOOD SERVICE DYNAMICS IN INDIA By Nishant Shekhar, MD & Partner, Boston Consulting Group (BCG) PLANT BASED SUSTAINABLE FOODS – DIFFERENTIATE YOUR FOOD SERVICE AND RETAIL BUSINESS Plant-based sustainable foods are the need of the hour for the environment, human health, and society due to them being a one-stop solution for the entire food system. Sustainability as the business core value brings a competitive edge and increases choices for consumers to make a transition to food options that are holistically better. The only way to meet the current and future food demand for our generation is through this progressive paradigm shift. There is a heightened need to develop consumption and retail growth through industry collaboration — including manufacturers and the HoReCa sector. Discussion pointers: Panellist Anand Nagarajan, Co- Founder, Shaka Harry
Chef Nitin Puri, Griffith Foods Dr. Sudhir Tamne, VP – Quality, Technical, Innovation, Burger King Pradeep Rao, Cofounder & CEO, Evolved Foods Preetam Patnaik, Head of Marketing, Continental Greenbird Prerna Bajaj, Director, Vezlay Sohil Wazir, Chief Commercial Officer, Blue Tribe Foods Moderator : Sanjay Sethi, Executive Director, Plant Based Foods Industry Association 11:00 – 11:05 : *10X YOUR BUSINESS* Book Launch by Dheeraj Gupta, Founder & MD, Jumboking Foods 11:05 – 11:45 : SECRET SAUCE FOR GROWTH – Local and Global Stars meet in the middle and aim to learn from both. There is now an assertive breed of indigenous QSRs that have come of age in India. They have the chops to create scale, deliver experience and take on global giants with longer legacies. On the other side, international food service chains’ menus are being tailored more and more to infuse local tastes and flavours, to great success. What does this reflect about the modern Indian diner and the future of food service menus in India? Panellists : Dheeraj Gupta, Founder & MD, Jumboking Foods Gautam Gupta, CEO, Paradise Food Court Kabir Jeet Singh, Founder, Burger Singh Reetesh Shukla, Business Head, Charcoal Concepts (Joshh) Sukalyan Roy, VP – Dominos Pizza, Jubilant Foodworks Anubhav Dubey, Founder and CEO, Chai Sutta Bar Moderator : Mohit Khattar, CEO, Graviss Foods (Baskin Robbins) 11:45 – 11:50 : WELCOME ADDRESS by MC, Anish Trivedi, CMD, Banyan Tree Communications 11:50 – 11:55 : CHAIRMAN’S ADDRESS by Anurag Katriar, Chairman, India Food Service Forum, Founder, Indigo Hospitality and Trustee, NRAI 11:55 – 12:40 : INAUGURAL SESSION 1: CATERING TO THE MANY PALATES OF A NEW INDIA Along with travel & tourism, the HoReCa segment was hit the hardest by the Covid-19 pandemic. And some things changed dramatically, perhaps forever. The biggest shift has been in consumer behaviour and expectations. While the revival in Indian food service has been extremely uplifting, some new challenges have come to the fore. For instance, much like entertainment, foodservice is increasingly becoming an on-demand consumer activity. New-age delivery models are raising questions on profitability and restaurant business models. Food & beverage brands are buying out restaurants. Dine-in formats are struggling to make the numbers even as scale-driven quick service brands are pulling almost all of the investor interest. The inaugural session — featuring business leaders from a cross section of food service formats and channels — demystifies the distinct triggers for the modern, omnichannel diner of today, who switches between channels depending on need or convenience and has distinctly different expectations from digital experiences and out of home dining. How can India’s food service sector evolve into a multi-dimensional, multifaceted sector with distinct formats offering unique, differentiated experiences for a New India? Panellist Anurag Katriar, Founder, Indigo Hospitality Nitin Motwani, CBO, Culinary Brands (Everstone Group) Riyaaz Amlani, CEO & MD, Impresario Sagar Daryani, Founder & CEO, Wow! Momo Zorawar Kalra, Founder & MD, Massive Restaurants Biplab Chakraborty, Head -Investments, Rebel Foods Moderator : Vikram Bakshi, CEO & MD, Ascot Hospitality QSRS & CLOUD KITCHENS – THE PLUG-AND-PLAY MODEL Cloud Kitchens are enabling low-cost scale for national and local QSRs, and for fast-track fast food chains, the model makes a lot of sense. But are cloud kitchens themselves scalable? What is the future of cloud kitchens as the base infrastructure for quick service restaurants in India? Moderator : Hanuma Pogaru, Associate Director, Consumer Goods & Services, Accenture Panellists Invited : Ajay Khanna, CEO, Vasudev Adiga’s Amir Majali, Founder, Tru Falafel Anant Chowdhary, Founder, The Serial Griller Bansi Kotecha, Founder, Kytchens Mobin Bagasrawala, Business Head – Delivery Operations, Impresario Handmade Restaurants Narayanan S, Head of On-Premise and Entertainment Channel , Customer Management Group, Coca-Cola India Vedant Pasari, Founder, edabba – Trupt Rasoi MESSAGE BIRD ROUND TABLE MEET WITH FOOD SEREVICE CIOS & CMOS GUEST IS GOD: ELEVATING CUSTOMER SERVICE EXERIENCES IN FOOD SERVICE LUNCH FOR SPEAKERS & DELIGATES HPMF LUNCH @ POWAI BALL ROOM BY INVITATION ONLY FACE OF HOSPITALITY IN THE POST COVID WORLD If there’s one industry that’s been hit hard by the COVID-19 pandemic, it’s tourism and hospitality in India. According to some predictions, the road to recovery could last a couple of years. However, some industry experts don’t see such a grim picture. Let’s deep dive into this subject today with some seasoned chefs at the helm of it Moderators : Celebrity Chef Harpal Singh Sokhi Celebrity Chef Varun Inamdar Panellists : Celebrity Chef, Rakhee Vaswani, Culinary Expert, Food Consultant, Cooking Show Host Chef Anees Khan, Chef & Founder, Star Anise Fine Foods & Leisure Chef Extraordinaire Nilesh Limaye, Trendsetter Chef Gresham Fernandes, Culinary Director, Impresario Chef Harsh Kedia, Founder & CEO, A Diabetic Chef Chef Kshitiz Shekhar, Director of Culinary, Hotel Marine plaza Chef Martin Fernandes, Professional Bakery Consultant, CMF Chef Nitin Puri, Director Culinary, Griffith Foods Chef Pranay Singh Thakur, AVP Production, Theobroma Chef Shantanu Gupte Chef Sudhir Pai Chef Vasant Khot, Director – F& B, Radisson Hotel, Mumbai Chef Vijayendra Pawaskar, Founder, Chef De Coded Hospitality Corporate Chef Ashay Desai, Business Head, Catering Collective Corporate Chef Prodipto Das, Sanjeev Kapoor Restaurants Corporate Chef Rajesh Shetty, Travel Food Services Corporate Chef Vineet Manocha, Sr VP – Culinary, Lite Bite Foods Corporate Chef, Rohit Gujral, The Appetite Momos Executive Chef Crystal Mendonca, Hotel Kohinoor Continental Executive Chef Jerson Fernandes, Novotel Mumbai Executive Chef Mukesh Sharma, Westin Mumbai Powai Lake Executive Chef Salil Fadnis, GM – Sahara Star & President – WICA Executive Chef Suresh Shetty, Mumbai Cricket Association Executive Chef, Paul Noronha, ITC Grand Central, Mumbai Executive Pastry Chef Vivek Kadam, ITC Maratha Sr Executive Chef Raviraj Guruju, Lemon Tree Hotel STRATEGIES TO ENHANCE VISIBILITY ACROSS THE SUPPLY CHAIN Moderator – Jaideep Gupta, Aanyah Management – Director , Advisory Board Member – HPMF Panellists : Alastair Creado, GM, Procurement, Pebble Street Hospitality Dr Nitin Nagrale, CEO – India & Emerging Markets, Quality New Zealand Harvey Rodrigues, Director of Purchase, Hotel Meluha The Fern, Mahendra Shinde, Sr. Manager Supply Chain, K Hospitality Corp. Nilabja Dey, Director-Commercial, Sharad Food Solution Rajendra Sitaram Kankekar, Materials Manager, Nesco Foods, Ramesh Subramanian, Sr. Manager Procurement, Leela Hotels Sameer Chandrakant Pednekar, Head Procurement, Peninsula Hospitality Group Santosh Doiphode, Head – SCM & Purchase, Mad Over Donuts Sunil Kuttan, Lead – Procurement & Contracts, Jio World Centre Mohan Upadhye, Co-Founder & CEO, Capsicum Global Rahul Kane, GM – Materials , Hotel Kohinoor Continental 15:15 – 15:20 PACKAGING FOR FOOD DELIVERY – CHALLENGES AND SOLUTIONS 5 Minutes insight by Anand Thakkar, Meena Industries Typical issues faced with food delivery and how specifically designed – safe and sustainable packaging is the answer 15:20 – 16:00 EMERGING FOOD SERVICE DESTINATIONS – OFF THE BEATEN TRACK India remains a highly underserved market when it comes to modern food service options. As large-scale infrastructure develops across the country, transit locations such as highways, metro stations, railway/ bus stations will offer huge opportunities for food service operators. Moderator : Gaurav Ahuja, Co-founder & MD, Red Ginger Group Panellists : Gaurav Dewan, CEO, Travel Food Services Pranav Rungta, Director, Mint Hospitality Akash Srivastava, AVP & National Head – BD, Jubilant Foodworks Chaitanya Kumar Lingamallu, Founder & Chairman, The Chocolate Room T Sriram, Head Real Estate, Chai Point Vishal Telkar, Business Development, Taco Bell (Burman Hospitality) 16:00 – 16:40 FAST TRACK 1 PHONE EATS FIRST – SERVING UP SOCIALLY MARKETABLE EXPERIENCES Social media is a double-edged sword, which rewards brands with adulation and traffic when the going’s good, but is also hyper-sensitive to criticism. How can foodservice brands leverage social marketing in the most optimal ways to deliver ‘Instagrammable’ experiences – critical for a country with 65% of its population made up of millennials and Gen Zs. We find out from some foodservice brands who’re emphatically nailing the social media dynamic. Moderator : Murali Krishnan, Co-Founder & CMO, Wow! Momos Panel : Alexander Valladares, Group CMO, Impresario Ashwin Dsouza, AVP, Olive Bar & Kitchen Biraja Rout, Founder, Biggies Burger Chef Harsh Kedia, Founder & CEO, A Diabetic Chef Jahabar Sadique, Co-Founder and CEO of Chai Kings Mahesh Reddy, CEO, GOPIZZA India Piyush Kankaria, Co-Founder, The Yellow Straw Shraddha Motipara, Head – Marketing, K Hospitality Tarak Bhattacharya, ED & CEO, Mad Over Donuts Vineet Singhal, Director, E-Commerce and FSA, Customer Management Group, Coca-Cola India 16:40 – 17:20 FAST TRACK 2 HOW TO BE A DRAMA KING: THE INGREDIENTS OF FOOD SERVICE INNOVATION Food service is a powerful expression of cultural, social, lifestyle trends and aspirations. And never more than now in India where the rapid emergence of digitalisation, dark kitchens, unconventional eateries, pop-up kiosks, GenZ food marketing, calorie-counter and eco-conscious menus, theatrical restaurant ambiences are reflecting an exciting intersection of multiple influences. The drama in food service is visibly way ahead of innovations happening elsewhere. Panellists in this session discuss experiments — gone right and wrong, nonconformist modernisation, challenges and successes so far and the deviations yet to come. Panel : Abhayraj S Kohli, Managing Partner, Gourmet Bros. Dishant Pritamani, Luna Hospitality Nitin Motwani, Partner, Polysky Restaurant Shailee Chatrath Tyagi, Sales Director – Organised Trade Channels, PepsiCo Sid Marchant, Co-Founder, Good Flippin’ Burgers Siddharth Mishra, Founder & CEO, Karnival (Tech) Yash Bhanage, Founder, Hunger Inc Hospitality Hemang Bhat, Founder, Has Juice & Associate Partner, Bhagat Tarachand Moderator : Dhiren Kanwar, Founder, Zaad Ventures 17:30 – 18:30 EATERTAINMENT: REIMAGINING F&B AS SOCIAL DESTINATIONS IN SHOPPING CENTRES With the Covid-19 pandemic having altered shopping behaviours and consequently, retail mixes in shopping centres, F&B is growing in stature as the experiential high point in malls. Malls are already allocating a higher percentage of their retail spaces to F&B with the intention of upping the ‘eatertainment’ feature of their centres. What will the architecture/ design of the new higher-F&B-mix shopping centres look like? How are developers and mall managers reimagining tenant mix, zoning and location to accommodate more exciting F&B experiences — both standalone units and food courts? What are the learnings from the tweaks so far? Panel Anurag Katriar, Founder, Indigo Hospitality Avinash Dolwani, Director, Myfroyoland Bipin Gurnani, President & CEO, Prozone Intu Properties Nirzar Jain, Chief Leasing Officer, Nexus Malls Rashmi Sen, Group COO – Malls, The Phoenix Mills Rohit Gopalani, National Head Leasing Business, SVP, Inorbit Malls Tarak Bhattacharya, ED & CEO, Mad Over Donuts Moderator: Yogeshwar Sharma, CEO & ED, Select City Walk Sagar Daryani, Founder & CEO, Wow! Momo POWAI BALL ROOM – AHAR SEMINAR – By Invitation Only The Young Upstarts 3-minute talks Chasing Dreams | Starting from Scratch | Disrupting the Normal | Fearleßss Entrepreneurship | Master Strokes |Capital Gains| Merging Passion & Process | Reversing Failure Jahabar Sadique, Co-Founder and CEO of Chai Kings Murali Krishnan, Co-Founder & CMO, Wow! Momos Piyush Kankaria, Co-Founder, The Yellow Straw Mahek Sungandh, Founder, The Binge Artisanal Handcrafted Chocolates & CEO, Woodbury Assortments Chef Harsh Kedia, Founder & CEO, A Diabetic Chef Anubhav Dubey, Founder and CEO, Chai Sutta Bar Gaurav Ahuja, Co-Founder & MD, Red Ginger Cocktails Images Food Service Awards Gala Dinner Note: Agenda Session Titles, brief, speakers, dates and timings are subject to change
Umesh Joshi, Director, Sppuly Chain, McDoland’s India (West & East)
